The software used for the fingerprint reader is Dell Data Protection Security Tools and can be found on the Drivers & Downloads site page, from there, add your service tag or allow the site to identify your system to ensure the correct driver and software are identified for your system and go to. ![]() Open DDPA and your issue should be resolved. For the Fingerprint Reader to function you must install the drivers and software on your system. In the start menu you will see a Broadcom software folder, open it and enable Microsoft Biometric Framework.(should be highlighted since it is a new program.)ġ0. Reboot when the firmware’s install prompts you, while rebooting go back into the BIOS and enable the TPM.Ĩ. After rebooting into Windows you will update the firmware.ħ. (When you run the firmware update it will want you to disable the TPM.)Ħ. Install the Broadcom Driver at which point it may state the firmware is out of date. Download the Latest Broadcom USH Fingerprint swipe driver (It will have driver and firmware)Ĥ. Uninstall both the Broadcom USH Device and Driver in Device Manager.Ģ. After this restart your system and follow the steps in guide: How to resolve the RN 02000051 error in Dell Data Protection Access.ġ. Find many great new & used options and get the best deals for NEW DELL Latitude E6410 E6410ATG Biometric Fingerprint Reader LF-5471 58F1M at the best online. I would first recommend uninstalling any Control Vault software still on the system, making sure only the Dell Data Protection | Access software is installed.
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